Excellent communication skills is essential to workplace success. There is a common misconception that good communication skills is all about being able to convey information to people clearly and positively, so messages can be understood and things got done.

Nevertheless, good communication skills is not confined to having eye contact, great attitude and persuasiveness; it is totally beyond this scope. What else does “great communication skills” entail?

  • Easy Assurance

Coming up with a one-of-a-kind business proposal is not enough; presenting it to your colleagues and clients with confidence and mutual trust is the key to success. Good communication skills require you to initiate a conversation that your client is eager to carry on with you. Giving your clients positive assurance by listening to them with thoughts and care is imperative as well.

In the meantime, when you communicate your client’s request and feedback to your superior, it is essential to think on your superior’s behalf, e.g. “What is his end goal. Can I offer a solution given the client’s request?”

  • Encouragement

I’m not asking you to be the cheerleader of your subordinates, but at least a motivator.

If you were to assign work to your subordinates, good communication skills endow you with the ability to communicate your strategy more effectively, divide the work clearly and fairly and motivate them to do their best. A good communicator also endeavors to constantly remind subordinates with the company’s objective and set corresponding goals for the team.

Good communicators with positive energy can work with anyone from management to junior-level colleague, rendering them valuable asset in the workforce.